SHIPPING
SHIPPING INFORMATION
Processing Time
At Sleeper Build, we are committed to providing you with the best experience possible. Once you have placed your order, our team diligently begins the process of preparing your items for shipping. Due to our attention to detail and commitment to quality, this process may take approximately 1-3 days. We appreciate your patience as we ensure that your order meets our high standards.
Shipping Time
Our products are in high demand, and we work tirelessly to get them to you as quickly as possible. Depending on your location and the efficiency of your local postal service, shipping times can vary. Typically, you can expect your order to arrive within 2 – 4 weeks from the date of shipment. We continuously strive to improve our logistics to offer faster delivery times.
Shipping Confirmation and Tracking
Once your order is on its way, we will send you a shipping confirmation email with a tracking number. This way, you can follow your order's journey from our warehouse to your doorstep. You can track your package's progress via the link provided in the email or directly on our carrier's website.
International Shipping
For our international customers, please be aware that the shipping time may vary due to customs and import processes in your respective country. We are not responsible for any customs fees or duties incurred on international shipments as these are determined by the local customs office. We suggest contacting your local customs office if you are unsure of the applicable fees before placing your order.
Delays
While we aim to ensure your order arrives on time, there may be occasional delays due to unforeseen circumstances such as inclement weather, natural disasters, or peak shipping seasons. We understand the inconvenience this may cause and thank you for your understanding.
Contact Us
Your satisfaction is our top priority. If you have any questions or concerns regarding your order's shipping and delivery, please don't hesitate to reach out to us at support@thesleeperbuild.com. Our dedicated customer service team will be more than happy to assist you.
Thank you for choosing Sleeper Build. We are thrilled to be a part of your fitness journey and look forward to serving you.